Melbourne Water reveal four stage strategy lifecycle

 

Melbourne Water have been on a journey to establish a four stage strategy lifecycle, from initiation to design and development, implementation and monitoring.

To support this new approach they developed a strategy methodology which includes guidelines, case studies, governance arrangements, decision gates and reporting processes. They are also developing a process to translate trends from the operating environment and customer insights into improving services with more frequency than the current strategies allow for.

Find out more as Ann Gooding and Heidi Ryan present 'Strategic Foresight in the Water Sector' on Day 1 of the official VicWater Annual Conference program this September.